The Office of the University Registrar is solely responsible for filling official transcript requests.
When the Registrar's Office receives a transcript request, the student's record will be reviewed for any transcript holds, whether financial or administrative. Generally, if a hold exists, the transcript will not be released, except if a student is requesting a transcript be released to a current or prospective employer. Otherwise, in the case of a financial hold, the student must contact Student Accounts (if enrolled) or University Collections (if not enrolled) and resolve the delinquency. For an administrative hold, the student may or may not be required to take action to remove the hold. If the hold is removed, the transcript can be released, and the student will be charged the transcript fee. If the hold is not removed, the request will be cancelled, and the student will not be charged for the transcript or will be issued a refund if the payment had already processed.
Policy Owner: Vice President for Finance and Planning / Office of the University Registrar
Contacts:
Student Accounts (309-438-5643)
University Collections (309-438-3347)
Office of the University Registrar (309-438-2188)
Revised on: 09/2022